Texas Department of Information Resources Logo

TEXAS DIR Contract DIR-TSO-3580

Services Offered:  Satellite Phone Products and Services from:

  • Iridium Satellite Solutions
  • Advanced Satellite Engineering (ASE)
  • Beam Communications
  • Thales MissionLink

Contract Documents for DIR-TSO-3580 can be found on the DIR Website.
This Contract is Provided through the Telcom Contract Program.
Download the Mackay DIR-TSO-3580 Price List PDF

Mackay Communications Global Satellite Communications Solutions Logo

How to Order

  1. For product details visit Mackay’s Land-Mobile Satellite website.  For questions or pricing information, call us
    at (281) 679-6141, or email  Mackay.TxDIR@mackaycomm.com
  2. Generate a purchase order made payable to Mackay Communications and you must reference the DIR Contract Number
    DIR-TSO-3580 on your purchase order.
  3. E-mail or fax, (281) 597-8293, your purchase order and quote form to your designated vendor sales representative.

Customers will receive MSRP along with DIR negotiated pricing when obtaining a Statement of Work or a quote.

Download the Mackay DIR-TSO-3580 Price List PDF

Mackay Communications Contact

Delana Kulcak
Mackay Communications
1880 South Dairy Ashford, Suite 108
Houston, TX 77077
Tel (281) 679-6141
Fax (281) 597-8293
Delana.Kulcak@mackaycomm.com

TEXAS DIR CONTACT

Tequila Jackson
Contract Specialist
Enterprise Contract Management
Technology Sourcing Office
Texas Department of Information Resources
Tel (512) 463-3374
Tequila.Jackson@dir.texas.gov

For a complete listing of all products and services

Go to Mackay Satellite Products or Mackay Satellite Services.

About Mackay Communications

Mackay Communications is a Tier 1 satellite airtime provider for multiple satellite systems; and a distribution partner for a wide array of related satellite equipment manufacturers.

We specialize in handheld systems, highly portable mobile units, fixed installations and M2M communication hardware, offering satellite-based voice, data, M2M and tracking services tailored to you.

We service companies across the country and around the world. Our clients include businesses of all types, government agencies, emergency service providers, the marine industry, and anyone with the need to communicate beyond terrestrially bound services. We are known for our industry leading customer satisfaction.

Our strong relationships with the primary hardware and service suppliers for multiple satellite systems ensure that Mackay can continually offer the best value with superior quality of service. Our diverse industry relationships make Mackay Communications uniquely positioned to offer independent, unbiased advice to ensure you receive the right communication solution, at a competitive price.

Mackay partners with the largest providers of mobile satellite communications to ensure you get the right airtime and hardware for your needs anywhere on the planet.

Iridium
The Iridium satellite system consists of 66 cross-linked, low earth orbit satellites that constantly circle the globe. The Iridium constellation is unique in that it covers the entire surface of the planet, including poles, oceans and airways. This make is possible to have worldwide voice and low-speed data communications using handheld satellite phones and a wide variety of devices for commercial applications. It is the only truly global communication satellite system.

Practical Solutions
Mackay has a variety of practical, simple and cost effective technologies for keeping you connected.

Simple
The satellite phone is a simple and cost effect method for you and your team to stay in touch. It is as easy to use as a cell phone, provides voice, voicemail and texting capabilities. The latest technology allows you to interface with your smart phone, laptop or tablet to send and receive email. It is light weight, rugged and easy to carry with you anywhere you go.

Office on the go
Or maybe you need to set up a portable office with voice and high-speed data capabilities for one or more people. Whether you are traveling to a remote job site or to a location where other services are temporarily unavailable, a small yet very powerful BGAN terminal could be the answer. Turn it on, plug in your computer and phone, and you are up and running.

Command and control
If your needs are more along the lines of a permanent or semi-permanent onsite communication structure, we have a solution to fit your needs. Fixed Satellite Comm terminals give you voice and email in a low-cost package. A satellite phone in a docking station will give you the same voice and e-mail functions with the grab and go convenience of the phone. If you need high-speed data services a BGAN terminal offers phone and true broadband service in an affordable package.

Emergency Response/Responders
In the hours, days, and weeks following a major disaster, satellites provided the basic ‘operability’ that failed terrestrial networks cannot provide. Mobility, reliability and ease of use are essential for effective communications. Mobile to mobile, mobile to fixed, and fixed to fixed are all part of the emergency response equation. Handhelds, vehicle mounted or fixed units provide voice, data, and broadband for your command center on the ground or your vehicles in route at 60 mph. Independent of terrestrial infrastructure, satellite communication has no range limitations with truly globally service.

Business Continuity
Without communications your business is out of business, which is why satellite communications should be a part of any business continuity plan. Satellite phones provide key executives the means to stay in touch with voice and email connectivity. Fixed Satellite Comm units can be integrated into the office PBX providing voice path diversity. SMS messaging and satellite voice mail provide notifications and updates to your customers, employees and management. High-speed data terminals provide public or point to point connectivity to keep critical data flowing.

Marine Communications
Offshore communications on vessels requires specialized solutions adapted to the harsh environment and to the unique mission parameters of the vessel. Supply boats, workboats, exploration vessels, Towboats or tankers, all require highly reliable and cost effective connectivity. System redundancy and multiple solutions are essential. Voice communication and data connectivity for navigation, weather or crew conveniences; as a backup of primary systems; data and video for operational monitoring, measuring and assessment above and below the waterline; can all be accomplished within the Mackay package. From simple handheld units to marine certified stabilized antennas and below deck equipment,

Mackay can provide the solution
No matter what your needs, fixed or mobile, voice or high-speed data, on land or sea, we listen to you and tailor a solution to fit your needs. Explore our website to see some of the options that are available or contact us and let our experts help put the right solution together for you.

For information on all our  products and services, see Mackay Communications main website.

Product Return Policy
If you are not satisfied with your purchase, Mackay will exchange the item you purchased for a refund or store credit under the following conditions:

1. The return date is no more than 15 days after the item(s) is (are) received by the customer.
2. The item(s) is (are) returned in its original packaging and is(are) in re-sellable condition.
3. The item(s) is (are) in unused condition and is(are) without defect.
4. A re-stocking fee of 20% of the purchase price will be applied to the refund.
5. PURCHASES THAT ARE NOT REFUNDABLE: Pre-paid Airtime, Active Post-paid airtime, Special Order Items, Shipping Costs
6. All items to be returned must be accompanied by a Return Merchandise Authorization Number.(RMA). An RMA can be obtained by calling Customer Service as 877-614-2666.
7. All returned packages must be clearly identified with the RMA number
8. Your return will be processed and credit or refunds issued within 15 business days from receipt.

Warranties
Duration and scope of warranties on Equipment are limited to the manufacturer’s warranty unless otherwise stated in writing by Mackay Communications. Please refer to the Manufacturer’s website or product manuals/packing for more information. Equipment repairs performed by the original manufacturer are subject to the warranty terms of the manufacturer.